Our Process

Since we started out in 1979, Lomer’s Removals & Storage has been the benchmark of quality in removals, storage and packing across Sussex, Surrey and beyond.

Our team of committed, skilled and personable professionals handle your possessions with the care and respect they deserve.

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Personable service

Some of our colleagues have been with us for decades, some are newer to the removals profession. But however many years they’ve been honing their craft, everyone in the Lomer’s Removals & Storage team provides a personable level of service which is unmatched in UK removals, storage and packing.

We know that when your personal possessions are being handled, you need to trust in the people delivering the service – a warm and friendly introduction is just the start of our removal relationship.

Expert knowledge

Each member of our team is a dedicated removals professional, offering an array of experience in the industry – they’re a bright and dependable bunch who handle your possessions with diligence. All of the team at Lomer’s Removals & Storage have developed the skills needed to move, store and pack your possessions with unrivalled care.

Our on-the-ground team all know how to strip down a grand piano or long-case clock, but whatever service you need, you’re in very capable hands.

How to pack and move a piano

Given I was moving 200 yards up the road, and doing most packing myself, I was looking for a competitive quote for pure removals within the day. Lomers quote was very reasonable and the comms was very professional throughout. I was impressed that they offer loan of boxes free of charge.

BAR member Removal Company

We are proud members of The British Association of Removers (BAR), the only code of practice in the moving industry that’s approved and monitored by the Trading Standard Institute. All BAR members abide by a code that dictates the standards of service you will receive, the quality of the materials used, the standards of vehicles and warehouses, staff training requirements and what will happen if something goes wrong. The code requires BAR moving companies to deal with their customers in a courteous and sympathetic way at all times – a value we have upheld since starting out in 1979.

Bar Verification

BAR Advanced Payments Guarantee

BAR Advanced Payments Guarantee

As BAR members we are proud to provide an Advanced Payment Guarantee to our customers. All BAR members are financially vetted and provide the safety net of an APG scheme. Therefore you can book your move with confidence and peace of mind.

Which? Trusted Trader

Which? Trusted Trader

Our business has been through a rigorous application process to ensure we meet the high standards of Which? Trusted Trader status.

Which? Trusted Traders verification page

Alternative Dispute Resolution Scheme

Alternative Dispute Resolution Scheme

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme, independently operated by the Furniture and Home Improvement Ombudsman (FHIO). In the very unlikely event of dispute, you can contact them directly through their website.

Get in contact with fhio.org

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